Terms of service

Terms of Service

Last Updated: July 16, 2026

Welcome to Pet Majesty. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms.

1. General

Pet Majesty provides pet products and accessories for customers worldwide. By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is free from errors. Product colors may vary slightly depending on your device's display.

We reserve the right to modify or discontinue products at any time without prior notice.

3. Pricing

All prices are displayed in the currency selected on our website. Prices may change without notice.

Applicable taxes, duties, customs fees, and shipping charges are calculated at checkout where applicable.

4. Orders

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to cancel or refuse any order due to:

  • Suspected fraud or unauthorized transactions.

  • Product availability issues.

  • Pricing or typographical errors.

  • Violation of these Terms.

If your order is canceled after payment, you will receive a full refund.

5. Shipping & Delivery

We work with trusted fulfillment partners to deliver products worldwide.

Estimated delivery times are provided for convenience only and are not guaranteed. Delays caused by customs, weather, carriers, or other unforeseen circumstances are outside our control.

Customers are responsible for providing accurate shipping information.

6. Returns & Refunds

Please refer to our Refund Policy for complete details regarding returns, exchanges, and refunds.

7. Intellectual Property

All content on this website—including text, graphics, logos, images, product descriptions, and website design—is the property of Pet Majesty or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without our prior written permission.

8. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with the security or operation of the website.

  • Upload malicious software or harmful code.

  • Violate any applicable laws or regulations.

  • Infringe upon the intellectual property rights of others.

9. Limitation of Liability

To the fullest extent permitted by law, Pet Majesty shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

10. Disclaimer

Our products are intended to support your pet's comfort and well-being but are not intended to diagnose, treat, cure, or prevent any medical condition.

Always consult a licensed veterinarian regarding your pet's health.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We may update these Terms of Service at any time. Any changes become effective immediately upon posting on this page.

13. Contact Us

If you have any questions regarding these Terms of Service, please contact us through the contact information provided on our website.

Thank you for choosing Pet Majesty. We appreciate the opportunity to help you provide the very best care for your beloved pets.